Shared Resource / Location Management

Overview

The Shared Location feature allows you to group staff members who share the same physical space (room, chair, equipment, etc.). When one staff member is booked at a time slot, all other staff sharing the same location are automatically blocked for that same time — preventing double-booking of a shared resource.


How It Works

  1. Create a Location — Go to Locations in the admin menu and create a location (e.g. "Room A", "Treatment Chair 1", "Studio").

  2. Assign Staff to a Location — In the Staff settings, assign each staff member to a location. Staff sharing the same physical space should be assigned the same location.

  3. Automatic Blocking — When a customer books Staff A at 10:00 AM, the 10:00 AM slot is automatically removed from Staff B's availability if they share the same location — even across different services or session lengths.


Use Cases

  • A spa with 2 therapists sharing 1 treatment room

  • A photo studio where multiple photographers use the same studio space

  • A clinic with multiple practitioners sharing a single consultation room

  • Any business where staff rotate through a limited number of shared spaces


Key Behaviors

Scenario
Result

Staff A booked at 2:00 PM (shared location)

2:00 PM blocked for all staff at that location

Staff without a location assigned

Only blocks their own time slot (independent)

Staff at different locations

No cross-blocking — fully independent

Booking cancelled or expired

Time slot becomes available again for all staff at that location

Plan Requirement

This feature is available on the Scale plan. The Location selector is visible on all plans but can only be configured after upgrading.

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